Urgent delivery is only available upon request and subjected to availability of courier services. Additional charges will have to be borne by customers. Kindly contact our Customer Service officer at email@example.com once you have placed the order online.
Some products may require longer lead times, and they are often stated in the product listing. In the event where you've placed an order for items that have ran out of stock, our customer service officer will be in touch with you to advice accordingly. For more enquiries on delivery & shipping, drop us an email at firstname.lastname@example.org.
IMPORTANT: It is imperative to fill in a contact number (preferably mobile number) when placing an order. All delivery schedules will be arranged and confirmed in the email prior to the delivery date. Kindly check your email regularly for the delivery arrangement.
Free delivery service to ONE location within Singapore is applicable for orders above $100 (total bill). For orders below $20 (total bill), a flat rate of $8 will be chargeable. Orders above $50 and below $100, there will be a fee of $4.99.
Delivery services are available from Tuesday to Saturday between 9-5pm.
Our delivery routes are as per the following:
Tuesday, Thursday & Saturday
Postal Codes Starting: 1, 2, 3, 4, 5, 6, 7, 8, 9 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71
Wednesday & Friday
Postal Codes Starting: 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82
We reserve the rights to amend the delivery timeslot.
Delivery to Tuas, Joo Koon, Sentosa, Gul Drive, Army Camps and other restricted airline and cargo areas can be done upon request.
FREE LOCAL DELIVERY FOR ORDERS OF $100 AND ABOVE (TOTAL BILL) *
This offer is only valid at the time of purchase and cannot be applied once the order has been placed. Offer is valid for a limited time only and cannot be combined with other promotions unless otherwise stated.
Please contact our Customer Service officer at email@example.com or call us if you need more detailed information about your delivery.
CUSTOMER NOT REACHABLE DURING DELIVERY TIME
Due to the nature of most of our products, our drivers are not able to leave them at the doorstep in the event that we are unable to reach the customer. The chilled and perishable items will have to be discarded when the driver return to our HQ. We will not be able to re-deliver the chilled and perishable products. For products that can be re-delivered, there will be a re-delivery charge of $8 imposed.