Urgent delivery is only available upon request and subjected to availability of courier services. Additional charges will have to be borne by customers. Kindly contact our Customer Service officer at email@example.com once you have placed the order online.
Some items could probably have longer lead times. For items that are not in stock, our Customer Service officer will contact you for further discussion. For more enquiries on delivery & shipping, do drop us an email at firstname.lastname@example.org.
IMPORTANT: Please provide contact number (preferably mobile number) for us to contact you for any changes in delivery schedules. All delivery schedules will be arranged and confirmed in the email prior to the delivery date. Please check your email regularly for the delivery arrangement.
DELIVERY CHARGES <CNY PERIOD: 21/12 - 31/01>
Free delivery service to ONE location within Singapore is applicable for orders above $60 (total bill) for this CNY festive period. For orders below $20 (total bill), a flat rate of $8 will be chargeable. Orders above $20 and below $50, there will be a fee of $4.99.
Delivery service is available daily including weekends and Public Holidays. Please choose from the below delivery timings:
- 9-1pm (Mon-Sun)
- 1-5pm (Mon-Fri)
We reserve the right to change the delivery timeslot.
Delivery to Tuas, Joo Koon, Sentosa, Gul Drive, Army Camps and other restricted airline and cargo areas can be done upon request.
FREE LOCAL DELIVERY FOR ORDERS OF $50 AND ABOVE (TOTAL BILL) *
This offer is only valid at the time of purchase and cannot be applied once the order has been placed. Offer is valid for a limited time only and cannot be combined with other promotions unless otherwise stated.
Please contact our Customer Service officer at email@example.com or call us if you need more detailed information about your delivery.
CUSTOMER NOT REACHABLE DURING DELIVERY TIME
Due to the nature of most of our products, our drivers are not able to leave them at the doorstep in the event that we are unable to reach the customer. The chilled and perishable items will have to be discarded when the driver return to our HQ. We will not be able to re-deliver the chilled and perishable products. For products that can be re-delivered, there will be a re-delivery charge of $8 imposed.